Legal

Privacy Policy

Last updated: September 2026

Note: This policy is provided in English as the authoritative version. Translations are provided for convenience only.

1. Who We Are

This website is operated by HUA MEI BUILDING MATERIALS SDN. BHD. (Company No. 202501044677 (1646085-T)), with warehouse / showroom locations in Melaka, Johor Bahru, Kuala Lumpur and Kuching, Malaysia ("HUAMEI", "we", "us"). You can reach us at INFO@HUAMEIBM.COM or +60 19-533 8869 / +60 16-663 8306.

2. Data We Collect

Enquiry & application forms: name, company, email, phone number, country/city, the content of your message and any files you choose to send us.
Download requests: your email address and the document requested, where email capture applies.
Technical data: standard server logs (IP address, browser type, pages visited) used for security and performance monitoring.

3. How We Use Your Data

To respond to your enquiry, prepare quotations and review drawings you submit.
To evaluate partnership applications and contact you about cooperation.
To deliver requested catalogs and documents.
To maintain the security and performance of this website.

We process this data on the basis of your consent (given when you tick the consent box) and our legitimate interest in operating a B2B hardware business. Marketing communication, where offered, is optional and separate from service-related processing; you can withdraw consent at any time.

4. How Long We Keep It

Enquiry and application data is kept for as long as needed to handle your request and for a reasonable follow-up period (normally up to 24 months), after which it is deleted or anonymized, unless a business relationship requires longer retention.

5. Sharing

We do not sell your personal data. Data may be processed by trusted service providers (hosting, email) strictly for the purposes above, and by FELINE where your request relates to factory-level technical support.

6. Your Rights

Under Malaysia's Personal Data Protection Act 2010, you may request access to, or correction of, your personal data, and you may withdraw consent or unsubscribe from marketing communication at any time by emailing INFO@HUAMEIBM.COM with the subject "Privacy Request".

7. Cookies

See our Cookie Policy for details on how this site uses cookies.